FAQs
Frequently Asked Questions
What materials are your toys made from?
All our toys are crafted from sustainably sourced natural wood, finished with non-toxic, child-safe oils and paints. We never use plastic or harmful chemicals.
What age range are your toys suitable for?
We offer toys for ages 3 and up. Each product page includes a recommended age range. Our wooden puzzles and STEM kits are especially popular for ages 8+.
Do you ship internationally?
Yes! We ship worldwide. Shipping rates and delivery times vary by destination. You can view the shipping options at checkout.
How long does delivery take?
Orders are processed within 1-2 business days. Domestic shipping typically takes 3-7 business days. International orders may take 7-21 business days depending on the destination.
Can I return or exchange an item?
Absolutely. We offer a 30-day worry-free return policy. If you are not satisfied, you can return the item in its original condition for a full refund or exchange.
Do your kits require tools or glue?
Most of our kits are designed for tool-free assembly. Pieces fit together using precision-cut interlocking joints. Any exceptions are clearly noted on the product page.
How can I track my order?
Once your order ships, you will receive a tracking number via email. You can also visit our Track Your Order page.